Refund Policy

Plans changed? Don’t worry!
With eSIM from GlobalEsimX, you get flexibility and peace of mind for your travels. If something goes wrong, you can always request a refund within 6 months of your purchase, hassle-free. We value your peace of mind and convenience!

Refund for Order Cancellation

If your plans have changed, and you no longer need the eSIM from GlobalEsimX, we will refund your money in full. Simply contact us within the specified time, provided that the eSIM has not been activated. The following conditions must be met for a full refund:
• The eSIM was purchased through our official website, GlobalEsimX.
• The eSIM has not been activated. (If you have already activated or started using the eSIM, we are ready to consider your case individually and offer the best solution).
• No more than 6 months have passed since the purchase.
• The refund will be made using the same payment method that was used for the purchase.
We strive to ensure that you are satisfied with our services. If you have any questions, contact us, and we will do our best to offer you the best solution.

Contact Information:
Email: [email protected]
Phone: +34 604 152 133